Xceedance resources combine information about the company with analysis and insights about insurance trends.
Through commentary and exploration of timely topics, our industry-focused experts contribute to a better understanding of insurance processes and systems.
Browse through case studies on fundamental challenges for insurance organizations, and the outcomes and impacts of managed services solutions for key operational and platform requirements.
Delve into perspectives and research — offered by Xceedance, and in partnership with leading industry practitioners and analysts — on insurance technology, data sciences and analytic methods.

Visit the Xceedance blog for more forward-looking viewpoints on insurance innovation and transformation.

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Whitepaper: The New Operating Model

Strategic Operations Support (SOS) is a highly viable and logical methodology and successor to traditional business process outsourcing.

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Xceedance Roundtable Part 4: Industry Trends

Senior team members explore insurance market trends and industry developments.

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Xceedance Roundtable Part 3: Managed Services

Experts examine how insurance managed services contribute to operational efficiency.

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Xceedance Roundtable Part 2: Capabilities

Business unit leaders discuss how Xceedance capabilities support client requirements.

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Xceedance Roundtable Part 1: Company Profile

Members of the leadership team describe the company’s growth and future outlook.

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Managed Services Support Insurance Operations

As an operations and technology-focused managed services provider, Xceedance is a strategic consulting partner for insurers — helping them to modernize operations, adapt in the digital age and flourish in an increasingly customer-centric market.

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Xceedance Targets a New Outsourcing Model

Xceedance has expanded its business in recent years, including setting up a new London market office, targeting the City’s concentration of re/insurance firms. Advanced analytics, infrastructure management and process engineering form the lion’s share of Xceedance work, according to the CEO. He also provides a concrete example of how Xceedance worked with a recent Australian client.

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Strategic Consultancy and Managed Services

Clients view the relationship with Xceedance as a direct contributor to improvements in their combined ratios and a source of multi-million dollar returns on investment.

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Strategic Operations Support (SOS) for Underwriting

Our approach to underwriting is built on four key pillars, all of which constitute a higher degree of discipline for the underwriting process: expertise, efficacy, experience, efficiency. Learn more about the Xceedance 4E Framework for underwriting.

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Singular Solutions to Common Claims Problems

The position paper showcases how an automated claims management system can solve the problems created by inefficiency and manual processing by automating and simplifying workflows across the claims lifecycle.

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Connecting the Dots – The Key to Inclusive Networks

This position paper highlights how insurers can drive superior business results by deploying a digital network of service providers delivering add-on services to policyholders.

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Managed Services Partner Allows Insurers to Focus on Core Operations

Collaborating with the right strategic managed services partner is a good option to reinforce the forward-looking skills and tools required for change management and operational transformation.

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Expert Support for Catastrophe and Exposure Management

Re/insurers, and brokers are increasingly turning to experts for support in handling a growing array of vendor models, and to better manage their exposure.

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Roundtable: Intelligent Technology and Data Strategy – A Paradigm Shift for Insurers

In a roundtable discussion, four senior executives consider how insurance organizations are implementing emerging technologies and data resources — to drive meaningful transformation and innovation in insurance operations.

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Navigating the Fourth Industrial Revolution With Insurance-Managed Services

Amit Ranjan highlights the benefits of industry-dedicated consultative partners for insurance-managed services in the fast-evolving environment of the “next industrial revolution.”

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Winning With Managed Services in the Age of InsurTech

Manish Khetan and Amit Tiwari examine the challenges insurance organizations face in adopting emerging technologies, and how industry-focused managed services partners can help bridge the gap of expertise and operational timeliness. (Registration required)

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The Wired Underwriter

One of the stated objectives of Xceedance is to reinvent the enterprise managed services model in the insurance sector. According to CEO Arun Balakrishnan, in the next 10 years, insurance companies are going to be data and technology companies. And, the two main organizational functions of operations and IT within insurance companies — which are often separate — will need to be better integrated and merged.

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Xceedance Enables Business Transformation

Xceedance features a comprehensive array of skills and services for just-in-time, incisive services based on the business and technical requirements of diverse insurance organizations.

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Marine Insurer Services and Operations Platform

Xceedance is developing an integrated platform to connect the client’s internal staff and outsourced field teams to the home office in real time.

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North American Casualty Insurer

The Xceedance team supported the client in streamlining the work of underwriters, growing its book of business and ensuring profitability.

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Global MGA

The Xceedance team worked with the client to standardize underwriting and regulatory guidelines across different locations and lines of business.

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Finance and Accounting Transformation: London Market

To enhance its insurance operations and capabilities, the client transitioned its financial closing, MIS reporting, and underwriting support to Xceedance.

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Finance and Accounting Transformation: Asia

With operations in multiple geographies, the client depended on Xceedance to develop a standard accounting system for the entire organization.

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Finance and Accounting Transformation: ANZ Region

The client’s need was to create best practices across the F&A function, including general ledger accounting and a comprehensive reporting application.

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Single-State Insurer Expansion

With the Xceedance team’s support, the client issued its first policy in just its second day of operations on a new policy system.

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Commercial Auto and GL Underwriting and Pricing

A client turned to Xceedance to provide underwriting expertise to support and update the experience rated pricing models.

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Specialty Insurer

More precise model results allowed the client to better estimate its loss reserving requirements and optimize its business portfolio.

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E&S Actuarial Services Mission

To support the client, Xceedance actuaries learned state coverages and regulatory requirements, prepared rate filings and built rate impact studies.

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Policy Issuance

The client and Xceedance agreed to follow a controlled approach to transition and transform policy issuance.

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Automated Accounting

A web portal developed by Xceedance delivered actionable business reports to select decision makers throughout the client organization.

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Direct Selling Platform for Commercial Lines Insurance

One of the best capitalized insurance groups in the world asked Xceedance to develop a unique online distribution system for commercial insurance.

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Policy Administration Systems

Leveraging diverse policy system competency at Xceedance, the client was able to transition and complete a stalled PAS implementation project.

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Rating and Pricing Engine

The Xceedance solution validates ACORD compliant quote requests, applies a complex rating algorithm and responds with a premium quote.

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Credit Control Transformation

With a focus on improving accuracy and turnaround times, Xceedance ensured data consistency between binders and invoices.

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Finance & Accounting

Financial processes were consolidated by an experienced team of Xceedance accountants with international regulatory reporting aptitude.

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Bermuda on Blockchain

Xceedance and ChainThat hosted an insurance blockchain symposium in Bermuda on June 7, 2018 -- focused on how smart contracts and distributed ledger technology (DLT) can boost re/insurer efficiencies and growth.

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Data and Analytics in Insurance: P&C View Through 2020

A comprehensive 2017 SMA survey and analysis on data and analytics in the North America P&C industry. Survey participants included personal and commercial lines insurance executives and professionals from both business and IT disciplines.

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The New Era of Analytics in Insurance: Leveraging the SMA Data and Analytics Spectrum

In response to a changing landscape, the SMA Data and Analytics Spectrum has evolved into its next generation. This report provides a framework for benchmarking, planning, and executing data/analytics strategy.

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Roundtable: Intelligent Technology and Data Strategy – A Paradigm Shift for Insurers

In a roundtable discussion, four senior executives consider how insurance organizations are implementing emerging technologies and data resources — to drive meaningful transformation and innovation in insurance operations.

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