OUR ORGANIZATIONAs an industry-focused managed services company, Xceedance partners with insurers, reinsurers, brokers and MGAs/MGUs worldwide. Clients rely on us to launch new products, drive operations, implement cutting-edge technology, and deliver advanced analytics capabilities and process optimization. With clients on four continents, our ever-growing workforce is knowledgeable and responsive, serving a wide range of insurance providers in distinctive business ecosystems. By leveraging our deep technical knowledge and extensive understanding of insurance processes, our clients gain significant enhancements to their direct distribution platforms, rating and pricing, and policy and claims management workflows. With unique solutions and services from Xceedance, insurers can effectively evaluate risk, understand customer behaviors and improve policyholder experiences.
FREQUENTLY ASKED QUESTIONSLearn more about Xceedance by exploring some common questions we get from the industry.
A: Xceedance is a global managed services and consulting firm, leveraging the latest technologies to help clients improve service, increase business and grow revenue. Our insurance and technology experts deliver system implementations, process optimization, analytics solutions, and manage product and launches and functional workflow across all lines of insurance.
A: Xceedance serves all participants and constituents in the insurance industry.
A: Our technical expertise and extensive understanding of insurance processes allows us to build custom applications that leverage diverse technologies and existing systems, creating solutions that improve efficiency, visibility and profitability. We hire insurance and technology experts who deliver the highest quality work quickly and cost effectively. We build standards and repeatable processes which improve operational efficiency. At Xceedance, we strive constantly to exceed our clients' expectations for quality and innovation.
A: We are experts in insurance managed services and in building client applications that integrate a variety of platforms and leverage the best available technology to create end-to-end solutions for improved productivity and policyholder service. Our process engineering and technical experts help optimize operations through technology and workflow management, bringing our clients' insurance processes into the digital world. And our team of skilled mathematicians, data scientists and actuaries help our clients build analytic systems that provide real-time insights and unlock an array of untapped business intelligence.
A: We leverage our deep technical knowledge and extensive understanding of insurance processes to address challenges and opportunities in many critical areas of the insurance lifecycle:Insurance Operations Clearance and Submissions Management | Invoicing, Collections and Cash Management | Policy Lifecycle Management and Renewals | MIS and Regulatory Reporting
UnderwritingPre-Underwriting | Loss Rating | Exposure Accumulation | Credit Analysis
Catastrophe and Exposure ManagementRisk Assessment and Pricing | Portfolio and Capacity Management | Model Validation and Evaluation | Research and Development: Model and Data Solutions
Actuarial ServicesPricing | Loss and Expense Reserving | Rate Filings | Rate Impact Studies
Policy ServicePolicy Issuance | Endorsements | Renewals Management | Forms Management
Technology and Core SystemsDigital Product Distribution Design | Proprietary and Legacy Product Configuration | Platform Alignment and Optimization | Enterprise Application Development
Insurance Data SciencesData Management and Augmentation | Solution Design | Descriptive, Predictive, Prescriptive Models | Simulation and Optimization Models
Reporting and Business IntelligenceData and Reporting Strategy | Data Warehouse Development | Data Conversion | Visualization and Dashboards
ClaimsFirst Notice of Loss - Intake and Set-up | Investigation, Evaluation and Payments | Loss Run Management | Subrogation and Compliance
Finance and AccountingTechnical Accounting | Regulatory and Financial Reporting | AP and AR Management | SOX and Internal Audit
A: Xceedance has developed numerous end-to-end systems. Examples include:
- Creation of an end-to-end insurance IT and operations system (quote, policy, claim, endorsement, renewal, reporting, invoicing, reconciliation).
- Solution for an insurer to enter a new direct insurance market, selling retail insurance through a leading broker portal.
- CRM portal that allows all employees of the company (management, underwriters, actuaries) to view aggregated customer and broker information in a single location, including portfolio summary by products, claims, and premiums.
- Reinsurance contract management portal for management, underwriters and actuaries of a reinsurance group to view, search, approve and endorse contracts.
- Web-based submission system for an insurance company to create, modify, validate and evaluate submissions.
- Numerous process optimization projects to help clients optimize internal operations, underwriting support, accounting, collections, MIS and reporting.
A: Xceedance has assisted its clients with actuarial and underwriting analysis, catastrophe modeling, and statistical modeling and visualization. Work includes:
- Catastrophe modeling and end- to-end portfolio management for tier1 insurer
- Exposure management system for major broker
- Actuarial pricing and reserving support for Liability lines
A: Our people have deep experience in end-to-end IT management, which goes beyond just application services. We offer infrastructure management services, integration with clouds services, database management and other relevant services required to run complete technology function.
A: Our company has worked with multiple startup companies undergoing accelerated growth. We have experience building scalable architecture that meets the expanding performance, security and availability needs for a startup's critical platforms.
A: We have an established quality assurance process, with a dedicated team to ensure quality deliverables. Our teams adhere to the most up-to-date standard software development methodologies (e.g. Waterfall and Agile) and processes.
A: While all teams are developed to meet the specific demands of a project, a typical team would include:
- Project managers
- Business analysts
- System architects
- Database managers
- QA specialists
- Reporting analysts
A: Xceedance can deliver comprehensive direct insurance distribution functions, including:
- Core engine – rating engine/pricing engine/referral handling
- Front end customization
- Policyholder service center
- Claims management
- Policy/quote document management
- Contact center integration / live chat
- Integration with payment gateway
- Integration with third party agencies for vehicle details and more
- User reports (conversion ratios, spend analysis)
- Admin screens (maintenance of master tables)
- Customer experience management
- Google Analytics integration and digital analytics reports
- Landing page frameworks
- Google adword campaigns
OUR MISSION AND VISIONXceedance was formed in 2013 as pioneering digital organization, with a focus to help insurers optimize and transform their operations. The people of Xceedance are unified in the mission to offer exemplary business services and craft market-disruptive solutions for insurance providers worldwide.
Our company strives to:
- Deliver solutions and services that promote growth and reinforce relationships
- Emphasize attentive, value-based interactions with clients and partners
- Provide seamless, consistent business experiences for all constituents
- Practice the constructive change and disruption we advocate
- Observe the tenets of a learning enterprise