Strategic Operations Support (SOS) for Underwriting Our approach to underwriting is built on four key pillars, all of which constitute a higher degree of discipline for the underwriting process: expertise, efficacy, experience, efficiency. The 4E Framework is especially beneficial for insurance companies that use multiple underwriting methods; run disparate, disjointed policy administration systems; and don’t… Continue reading
Whitepaper: The New Operating Model Strategic Operations Support (SOS) for the Evolving Needs of Insurance Organizations The whitepaper delves deeper into Strategic Operations Support (SOS) — a partner/service provider relationship which unifies profound insurance expertise, dexterous support in core insurance functions, and multifaceted understanding of emerging technologies — to improve the business proficiency of insurance… Continue reading
Singular Solutions to Common Claims Problems There is a growing mountain of evidence suggesting technology and its applications will transform the processing of insurance claims to deliver significant business results. Interestingly, however, from the number of claims filed to the time and cost required to process them, from digitalization to policyholder expectations, the topic of… Continue reading
Connecting the Dots Services such as roadside assistance and home repair are add-ons or endorsements to insurance policies, historically requiring policyholders to contact dispatching or service centers to get help. But with modernization and digitalization, insurers are improving policyholder experiences. From websites and portals, to smart phones, tablets and mobile apps, insurers are providing policyholders… Continue reading
What Are Adaptive Target Operating Models and Why Do Re/Insurers Need Them? August 20, 2018 | Sachin Kulkarni and Kalpana Ganesh Just as there are calms before storms, there are lulls between leaps of change and progress. With the introduction of capabilities such as AI, machine learning, RPA, and blockchain, it’s fair to say the… Continue reading
Claims Transformation to Reduce Operational Cost and Meet Policyholder Expectations August 8, 2018 | Prashant Tekchandani and Prateek Vijayvergia Rising claims cost and evolving customer preferences for personalized policies and omnichannel interactions are putting auto insurers under intense pressure. Recent studies have concluded that accident-related auto repair costs have risen significantly, undercutting profitability and worsening… Continue reading
Partnering with a Strategic Managed Services Provider Allows Insurers to Manage Change and Focus on Core Strengths There are numerous elements of insurance operations where it is sensible and practical for insurance organizations to consider cost-effective alternatives to complete reliance on in-house resources. Many re/insurers will realize a much better return by working with a… Continue reading
Industry-Knowledgeable Managed Services Partner Provides Expert Support for Catastrophe and Exposure Management When managing a global portfolio of catastrophe risk, re/insurers, and brokers are increasingly turning to experts for support in handling a growing array of vendor models, and to better manage their exposure. The prevalence of recent catastrophic events worldwide makes it even more… Continue reading
Xceedance Roundtable Part 4: Industry Trends Senior team members explore insurance market trends and industry developments. Click to View PDF Continue reading
Xceedance Roundtable Part 3: Managed Services Experts examine how insurance managed services contribute to operational efficiency. Click to View PDF Continue reading
