Leading E&S insurer improves efficiency by 30% and reduce operating costs by 25% with Duck Creek

An insurance company specializing in the excess and surplus lines (E&S) with business interests across the globe was facing governance challenges around a process automation system (PAS) as the incumbent multi-vendor experience was resulting in several issues around quality.

Our Duck Creek team worked with the Commercial-Off The-Shelf (COTS) Process Automation System, Claims Implementation, Customization and Configuration, and the Enterprise Integration option for the customer. It helped the client enhance efficiencies by 30% and reduce operating costs by 25%.