The Xceedance team implemented three product lines and a new policy system integrated with a new communications layer and data migration, facilitating a seamless transition to the new system with advanced digital tools in six months
A global Australia and New Zealand-based insurer, providing a wide array of insurance products, including home, motor, landlord, business, content, travel, and pet insurance, wanted to upgrade from its existing legacy systems to a newly updated platform. This required the integration of its existing external rating and vendor system, creating a new payment gateway, and establishing a data warehouse for auditing and reporting purposes. The insurer also required the development of a custom renewal migration approach to facilitate the migration of the existing legacy system to the Duck Creek system. Xceedance collaborated with the insurer and Duck Creek to achieve a seamless transition to the new system.
Xceedance built an onshore-offshore in-house team spread across Australia, India, and the United States to aid the implementation of Billing, Insight, and Policy modules, renewal migration systems, and Azure Logic applications. The team executed end-to-end integration testing and certification with existing broker applications and ensured that the implementation of the new platform was conducted in line with Duck Creek standards and guidelines. Further, the Xceedance Testing Centre of Excellence team assisted the insurer with functional, regression, and performance testing of the new systems.