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Nishi Duseja
Senior Manager, CAT Modeling
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Subramaniam Iyer
AVP, Capability Development
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Ratika Gupta
Senior Manager, Credit Control
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Ajay Agrawal
AVP, Risk Assessment and Compliance
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Divya Singh
Manager, Exposure Management
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Leo Lockwood
Senior Technical Manager
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Kuljit Singh Hooda
AVP, IT & Information Security
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Akshay Relan
VP, Technology
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Suresh Pokhriyal
AVP, Claims Operations
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Ashish Lall
VP, Corporate Strategy
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Mateusz Polak
Operations Lead, Poland
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Ashish Goyal
AVP, Business Intelligence & Reporting
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Puneet Bajpai
VP, Catastrophe & Exposure Mgmt
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Rachita Nahata
AVP, Underwriting
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Yudishtra Kumar
AVP, Technology and Core Systems
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Ramit Kamboj
VP, Shared Services
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Amit Patil
AVP, Underwriting
Role at Xceedance

Manages a CAT modeling team

Insurance industry experience

10 years

Prior industry role(s)

Insurance CAT Modeling

Nishi leads a CAT modeling services team at Xceedance. With 10 years of insurance experience, Nishi has handled multiple insurance and CAT modeling projects with various team sizes. The projects frequently required the management of complex data sets and involved intricate regulatory reporting for clients in the CAT modeling domain. In her most recent role, Nishi manages the delivery of account quotes/pricing and portfolio reporting for a major Xceedance client. She is a post graduate in finance from Symbiosis Institute of Management Studies, and a graduate in commerce from Dehradun University.
Role at Xceedance

Manages the credit control team at Xceedance

Insurance industry experience

11 years

Prior industry role(s)

Underwriting

Professional accreditation

Six Sigma Black Belt

Ratika manages the credit control team at Xceedance. She brings more than 11 years of experience in the insurance domain, including finance & accounting, claims, underwriting and technical accounting. Prior to joining Xceedance, she worked at Genpact on multiple projects involving workflow implementation, robotics assessment and implementation, and TAT and accuracy improvement. Ratika holds a bachelor’s degree in communication from Delhi University. She is a certified lean practitioner.
Role at Xceedance

Leads the learning and development functions

Insurance industry experience

8 years

Prior industry role(s)

Insurance Learning and Development

Professional accreditation

FLMI (Fellow, Life Management Institute), LOMA

ARA (Associate in Reinsurance), LOMA

Intro 320, The Institutes

P & C Insurance Certification, the Insurance Institute of America

Six Sigma Green Belt

Subramaniam lyer leads the capability development team at Xceedance. With 13 years of experience, he is responsible for the roll out of learning and development programs designed to build and expand insurance domain knowledge within the company. He is also responsible for the quality assurance and process enhancements teams, which help drive efficiencies across all insurance operations functions. At Xceedance, he has launched insurance certification programs, behavioral and soft skills workshops and quality assurance initiatives. He has also been involved in the implementation of automated process enhancements for insurance operations, new business set up and transitions. In his last role at MetLife GOSC, Subramaniam was responsible for setting up training and development practices throughout the organization. He was head of the domain knowledge program, creating learning roadmaps across various product lines, including life, annuities and P&C. The programs implemented internal workshops and external certifications through LOMA and The Institutes.
Role at Xceedance

Leads SOX compliance, risk assessment and ISO compliance on 9001 and 27001 guidelines programs

Insurance industry experience

8 years

Prior industry role(s)

Operation management

Professional accreditation

Chartered Accountant, The Institute of Chartered Accountants of India (ICAI)

Company Secretary, The Institute of Company Secretaries of India (ICSI)

International Financial Reporting Standards (IFRS), International Accounting Standards Board (IASB)

Ajay Agrawal leads a team responsible for risk assessment and SOX compliance for Xceedance clients. Ajay and his team work to identify and implement control frameworks, mitigate risk and ensure that existing processes are efficient. Under Ajay's leadership, the team plays a vital role in reducing errors in the insurance operations of clients and identify standardization opportunities. Ajay has 12 years of operational experience working with the big four accounting firms and NASDAQ-listed consulting organizations. Prior to joining Xceedance, he worked for Genpact, EXL and EY services in the consulting and risk advisory divisions.
Role at Xceedance

Leads exposure management activities for Lloyd’s MGA & Broker firms

Insurance industry experience

8 years

Prior industry role(s)

Reinsurance

Professional accreditation

Chartered of Property & Casualty Underwriter (CPCU)

Divya Singh leads an exposure management team at Xceedance. She has 8 years of experience in the P&C and reinsurance domains, as well as expertise in slip interpretation for all commercial classes of business such as energy, marine, property, and more. At Xceedance, Divya handles the aggregation process for the London market in catering to the needs of brokers and insurance syndicates. She has experience in reinsurance accounting and underwriting projects, with a focus on streamlining and standardizing daily workflows and operations. Divya has worked with clients in multiple international geographies.
Role at Xceedance

Client relationship management in the EMEA region

Insurance industry experience

13 years

Prior industry role(s)

Technical Manager

Professional accreditation

Chartered Institute of Insurance – Diploma Institute of Leadership and Management

Leo supports the business and technology requirements of new and existing Xceedance clients in the EMEA region. His role includes supporting the technical aspects of new business propositions, building the Xceedance brand and creating market awareness. With 13 years of experience, Leo brings a wealth of technical knowledge and experience in the London insurance market, with a focus on exposure management and data capture, and in utilizing Sequel, Xuber and NIIT products. Prior to joining Xceedance, he worked at Capita Commercial Insurance Services where he was the founding member and technical manager of the offshore energy team. In this role, Leo successfully grew the team from a single client to servicing 14 Lloyds syndicates.
Role at Xceedance

Leads the IT infrastructure and information security teams

Insurance industry experience

8 years

Prior industry role(s)

Insurance IT solutions

Professional accreditation

CISSP (Certified Information Systems Security Professional)

ISO27001:2013 Lead Auditor

ISB (Indian School of Business) CIO certification program on Business Innovation and Governance

Six Sigma Green Belt

LitheSpeed Certified Product Owner

Kuljit Singh Hooda leads the IT infrastructure and information security teams at Xceedance. He has more than 21 years of experience in IT architecture & design, IT project management, networking, quality assurance and people management. In previous roles, Kuljit has worked in a variety of industries (GIS, architecture, healthcare and insurance). He has extensive experience in implementing and auditing IT security controls and procedures and in establishing and maintaining IT security frameworks.
Kuljit’s experience extends to strategic planning and implementing process transformation and change management. He has worked to maximize operational efficiencies through the development of automation tools, in addition to planning, designing and implementing ERP systems. Kuljit holds a bachelor's of technology degree from the University of Pune and a master's in business administration in operations from IGNOU, Delhi.
Role at Xceedance

Leads software architecture and development

Insurance industry experience

11 years

Prior industry role(s)

Insurance information technologies

Professional accreditation

Advanced P&C insurance training

PMP - Project Management Professional

ITIL - Information Technology Infrastructure Library

Akshay Relan leads the technology team at Xceedance which combines the expertise of 90+ developers, testers, designers, business analysts and infrastructure team members. He is one of the founding employees of the company and plays a key role in developing software architecture and process offerings. Akshay’s IT knowledge and expertise helps to implement bullet-proof infrastructure and IT solutions for the insurance and reinsurance clients of Xceedance. He holds a bachelor's of engineering degree and a master's of business administration degree.
Role at Xceedance

Leads the claims operations function

Insurance industry experience

15 years

Prior industry role(s)

Revenue and concurrent audits Insurance underwriting and claims process optimization

Professional accreditation

Green Belt certified

IIA certified in P&C Insurance

Suresh supports operations and transition process engineering for Xceedance clients. With more than 15 years of experience providing business process services to leading insurers and reinsurers across the globe, he has managed a diverse range of teams in both claims and underwriting. Prior to joining Xceedance, Suresh led a team of more than 120 specialists and managers at Genpact. He also oversaw many successful reengineering projects to help clients design and run effective operating models.

Insurance Industry Experience

8 years

Prior industry role(s)

Customer service – Team management in Utilities and Telecom industry

Professional accreditation

Green Belt trained

IIA certified in basic P&C insurance

Introduction to Project Management

Ashish supports operations and projects in multiple processes for Xceedance clients. He has more than eight years of experience providing managed services to the insurance industry. Ashish manages key projects for insurance clients, engaging with various capability and functional teams within Xceedance and at client locations. Prior to joining Xceedance, he was leading a cross-location team of more than 140 specialists and managers at EXL. Ashish played a pivotal role in transitioning various processes through remote training. He also established a robust governance model to manage seasonal spikes in issuance volume by developing an agile model of operations.

Role at Xceedance

Leads the operations team in Poland and responsible for timely process and production deliverables, client engagement and staff management.

Insurance industry experience

16 years

Prior industry role(s)

Product strategist and process enhancement specialist

Mateusz Polak leads the Xceedance operations team in Krakow, Poland. With more than 16 years in the insurance and banking industries, and a proven record in managing large teams, Mateusz specializes in processes optimization and product creation. Before joining Xceedance, he was responsible for creating P&C product strategy for an insurance startup founded by the largest national Polish bank, PKO BP. In addition, he focused on creating new approaches to business processes including underwriting, claims, clearance and submissions. Mateusz holds a master’s degree in finance and banking from the University of Economics in Krakow. He also received a post graduate diploma in finance and taxes from the Warsaw School of Economics.

Role at Xceedance

Leads the business intelligence and reporting function

Insurance industry experience

10 years

Prior industry role(s)

Commercial and insurance technology services

Ashish Goyal leads the business intelligence and reporting team at Xceedance. In his 14 years of professional experience, Ashish has been responsible for delivering programs related to business intelligence and technology services for global clients in supply chain management, healthcare insurance, and P&C insurance.

His expertise lies in fulfilling large program deliveries including legacy modernization, database migrations and data warehouses to serve MIS and regulatory needs such as Solvency II. Most recently, he served as a delivery lead for the private sector commercial technology and data services of a large U.S. healthcare company.
Ashish holds a bachelor’s of technology in electronics and communication from GGSIPU University in Delhi.

Role at Xceedance

Leads CAT engineering and research division

Insurance industry experience

11 years

Prior industry role(s)

Catastrophe Model Developer (Swiss Re, Aon Benfield, AIR Worldwide, Flagstone Re)

Professional accreditation

EIT (CA)

Puneet leads the CAT engineering and research division at Xceedance. His team focuses on model development and engineering evaluations of risks. Puneet brings 11 years of experience working with reinsurers, brokers and CAT model providers. Prior to joining Xceedance, he led an R&D team at a firm in Bangalore that developed natural
catastrophe models.

Puneet holds a bachelor’s degree in civil engineering from IIT Roorkee and a master’s degree in civil engineering from
Johns Hopkins University.

Role at Xceedance

Leads the underwriting services team at Xceedance

Insurance industry experience

10 years

Prior industry role(s)

Underwriting and Insurance Analytics

Professional accreditation

Chartered Property Casualty Underwriter (CPCU), The Institutes
Associate in Reinsurance (ARe),The Institutes
Certified in Risk Management, The Institutes
Certified Green Belt (Six Sigma)

Rachita leads the underwriting services team at Xceedance. She has extensive experience in the insurance industry working across functions, including analytics, underwriting, pricing, product development, quality control and marketing.

Prior to joining Xceedance, Rachita was an insurance underwriter in Dubai. She was also responsible for quarterly review of premium rates and monitoring underwriting guidelines based on assessment of the quality of underwritten portfolio. Previously, she worked in insurance analytics, initially as a catastrophe risk modeling analyst and later supporting a business development team to broaden its offerings and expand its client base.
Rachita holds a bachelor’s degree in statistics and a master’s degree in applied operational research.

Role at Xceedance

Leads delivery oversight and pre-sales activities

Insurance industry experience

21 years

Prior industry role(s)

Application development and delivery in the banking, financial services and
insurance domain

Professional accreditation

PMP and ACI certified Certified in operations management, financial markets and
corporate finance

Yudishtra is responsible for delivery oversight and pre-sales in the technology unit at Xceedance. He has more than 21 years of experience in leading application development, delivery and support teams in the banking, financial services and insurance domains. He has focused predominantly on P&C insurance, capital markets, trading and lending and mortgage markets.

During an eight-year stint in the U.S., Yudishtra designed and developed various insurance software applications, including an end-to-end workers’ compensation policy administration solution with complex loss-sensitive rating plans, and a claims management solution for P&C lines of business. He was also a technical manager at a P&C insurance systems provider in New York. In previous roles, he was the India head of the IT trading systems team at Saxo Bank, where he led delivery management, project execution and client relations.
Yudishtra holds a bachelor’s degree in computer science and a master’s degree in physics from Kurukshetra University.

Role at Xceedance

Leads the IT infrastructure team

Industry experience

17 years

Prior industry role(s)

End user services (APAC) and IT infrastructure

Professional accreditation

Microsoft certified
LEAN certified
Certified Six Sigma Professional

Ramit leads the IT infrastructure team at Xceedance. He has extensive experience setting up and managing IT support teams in complex environments, including multilingual support across multiple geographies with a focus on end-user services, applications and infrastructure. He also brings an extensive background in defining service level agreements and managing IT financial and workforce elements. Prior to joining Xceedance, Ramit worked for CNH Industrial India, as head of the India infrastructure division. He has also worked at Genpact, Dell and TCS.

Role at Xceedance

Leads the Underwriting services team

Insurance industry experience

4 years

Prior industry role(s)

Insurance operations and credit rating

Professional accreditation

Pursuing CPCU

Amit is instrumental in establishing and managing the Xceedance underwriting team focused on supporting insurer clients in the evaluation of large property/casualty commercial risks. His role involves risk selection, pricing, and quality control to help underwriters function more efficiently. Amit has more than four years of underwriting experience. He is also responsible for identifying growth opportunities among existing clients and developing new business relationships. Amit holds a bachelor’s degree in engineering and a master’s degree in business administration with a concentration in finance.