Averting the Employment Crisis with Employee Retention Programs by Ryan Martin “Understaffed,” “talent crisis,” and “low employee retention” are phrases causing an uproar in the insurance industry since 2020. The talent gap is no longer a minor issue to be brushed...
by Ryan Martin Digital integration is a vital part of agency management, but many agency managers and owners feel overwhelmed by the challenge. Increasingly, customers expect seamless, immediate communication and outreach from agents. Agents are also expected to be...
