INTELLIGENT TECH TRANSFORMS INSURANCE OPERATIONS

According to Justin Davies, EMEA region head at Xceedance, the insurance industry continues its efforts to harness rapidly-evolving technology, including AI, robotics, and blockchain. But re/insurers do not need to act as technology incubators. Instead, Davies observes, they can depend on expert support from smart operations and insurtech partners to deploy intelligent automation for product and process optimization, and for superior service delivery.