Quarterly Newsletter

December 2021

Xceedance InFocus


As we approach the 2021 holiday season the Xceedance team wishes you health, happiness, and success. We welcome all that 2022 promises and look forward to continuing to work with you.


With services and solutions across the insurance lifecycle, Xceedance enables companies to streamline business processes, enhance speed-to-market, and grow operations.

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Technology services from Xceedance span the entire insurance value chain to help clients move up the digital maturity curve and leverage proven technologies, platforms, and tools.

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Xceedance is proud to partner with Five Sigma to deliver an end-to-end claims resolution platform to P&C insurers.

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Matthew Duke, head of global actuarial and analytics services at Xceedance, highlights the role of actuaries in helping insurtechs in a competitive and growing market.

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Both within our organization and in the communities where we operate, the people of Xceedance are committed to making a positive impact.

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As a guest on the Insurance Coffee House Podcast, Xceedance CEO Arun Balakrishnan discussed powering the next generation of
insurance businesses.

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Xceedance actuarial and analytics leaders participated in the Casualty Actuarial Society Annual Meeting, November 7-10, 2021 in San Diego, California.

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Xceedance attended the 2021 Wholesale and Specialty Insurance Association Annual Marketplace, November 16-19 in
San Diego, California.

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Justin Davies, head of EMEA, provided his perspective on why the COVID-19 pandemic was not an unpredictable ‘black swan’ event. It was more of a large, highly destructive but predictable ‘gray rhino’ incident.

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According to Stephen Browne, ANZ region head, the shifting regulatory environment in Australia is causing challenges for insurers as they work to meet new governance, risk, and compliance standards.

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Prateek Vijayvergia, SVP of technology services, explores five areas where internet of things (IoT) technology is driving transformation in the insurance industry.

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As insurers expand their use of AI technologies, they must increasingly ensure it is deployed ethically, and customer data is protected, writes Mike Parcelli, head of global solutioning and business process consulting.

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Sachin Kulkarni, region head for North America, looks at the need for re/insurers to transform their underwriting programs based on sound data strategy.

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See what top analyst firms across the insurance industry are saying about Xceedance.

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AI and Insurance: Key considerations for successful adoption and use from Monalisa Samal.

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Examining Modern Claims: Finding the right claims technology solution with Marc Rothchild.

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How Brokers and Agents Can Leverage AI to Prioritize the Policyholder (featuring Travis Macmillian).

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The Case for a Data Makeover: A unified data strategy is critical according to Ashish Lall.

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Wendy Trudeau and Matt Piaseczny highlight the value in utilizing an Xceedance managed services solution for insurance operations and technology needs.

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Betsy Branagan looks at why actuaries must account for pandemic-related anomalies in claims transactions.

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Xceedance, in conjunction with strategic partners ChainThat and NuVenture, recently opened a new office in the City of London.

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On-demand services from Xceedance provide critical support for insurance organizations needing claims support, cat modeling, and agent and broker services.

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DISCOVER XCEEDANCE: Connect with our functional delivery leaders

As an assistant manager for the underwriting processing team, my focus is on training and development of staff and maintaining a high level of efficiency across all transactional work types. Our team works with our clients to achieve success by adopting productive business practices and leveraging efficient operating models.

Chantell Gauthier

AM, Underwriting

My team and I help clients build enterprise-wide data warehousing and reporting solutions by analyzing client data to glean insights and develop data-driven business KPIs. Our proven design builds successful data management solutions tailored to each client’s business needs.

Anoop Sharma

AVP, BI and Reporting

My role is to assist underwriters and actuaries with risk selection, pricing, and portfolio management. Part of that effort is to gather relevant information from third-party data, extract meaningful information, and use this knowledge to provide the underwriter with insights. This empowers them to focus on accelerating top-line growth.

Rachita Nahata

VP, Underwriting

I manage the North America operations team, which supports multiple insurance carriers to manage their daily underwriting workflows. My expertise in admitted insurance helps carrier clients with system implementation projects, including designing and testing as well as developing and managing underwriting and
operational processes.

Tapan Dey

Sr. Manager, Operations

I work with the cat modeling team at Xceedance, supporting multiple clients in Europe and the U.S. We work across multiple coverage lines to ensure that cat data is clear and can be used effectively in modeling processes. Clients rely on us for insights into data for both primary coverage
and reinsurance.

Nishi Duseja

AVP, Cat and Exposure Management

My team and I are committed to helping clients achieve effective service delivery for policy processing. We consider the prescribed service level standards as a minimum benchmark and strive to exceed them by driving processes to be more efficient, reliable, and cost effective. This enables clients to drive profitability and remain competitive.

Kapil Dev Sareen

VP, Insurance Operations


Xceedance is a provider of strategic consulting and managed services, technology, and data sciences to insurance organizations. Domiciled in Bermuda, with offices in the United States, United Kingdom, Liechtenstein, Switzerland, Poland, India, and Australia, Xceedance helps insurers launch new products, drive operations, implement intelligent technology, deploy advanced analytic capabilities, and achieve business process optimization.