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Hollard Insurance, with support from Xceedance, Receives Duck Creek Standard of Excellence Award

Worcester, Mass., March 15, 2022 — Hollard Insurance Company of Australia — with the support of partners Xceedance and Precisely — received one of three Duck Creek Technologies Standard of Excellence awards for the implementation of policy, billing, and data hub technology, featuring a low-code configuration and API integration.

Duck Creek Technologies announced recipients of its inaugural Standard of Excellence Customer Awards at the Formation ‘22 user conference, held on March 6-8 in Orlando, Florida.

The rapid and successful implementation, fulfilled entirely during the worst periods of the global pandemic in 2021, enabled Hollard to meet the specifications of its business partners and clients, and work within established application landscapes.

“We needed partners that listened to what we were telling them rather than pushing their solutions onto us, asked intelligent questions, probed into the problems we were trying to solve, and were innovative in their answers,” said Jamie Smith, CIO at Hollard. “Our roadmap was tied to several existing renewal contracts for legacy technology, and we wished to exit these as part of our strategic review. We also wished to limit the amount of regrettable spend on legacy technology as we move into a period of significant regulatory change, along with other commitments to our partners.”

“The Xceedance team is proud of our role in this award-winning client engagement with Hollard,” said Stephen Browne, region head for Australia and New Zealand at Xceedance. “We appreciate projects like this one, where we can leverage our insurance-expert resources and right-shore service model across global time zones to drive success for insurers.” 

The Standard of Excellence Customer Awards recognize the technological innovations of insurance organizations using the Duck Creek suite of solutions. Other award winners for 2022 were AXIS and Encova Insurance.


About Xceedance

Xceedance is a global provider of strategic consulting and managed services, technology, and data sciences to insurance organizations. The company helps insurers launch products, drive operations, implement intelligent technology, deploy advanced analytics, and achieve business process optimization. For more information visit www.xceedance.com.

About The Hollard Insurance Company Australia

Established in 1999, the Hollard Insurance Company Pty Ltd (Hollard) is part of the Hollard International Group of companies and a top 5 General Insurer in Australia and New Zealand, underwriting a broad range of general insurance products, both directly and through partnerships. For more information visit www.hollard.com.au.

Media Contact: Kate Tilley
Company: KT Journalism Pty Ltd
Telephone: +61 (0)7 3831 7500
Email: [email protected]

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