04-09-19 Blog: Forget Technology and Dated Business Practices – Today’s Persistent Legacy Concern is Leadership

Forget Technology and Dated Business Practices – Today’s Persistent Legacy Concern is Leadership April 9, 2019 | Marek Kaszczyc A frequent observation of the re/insurance industry is that legacy issues are a key constraint. This analysis typically refers to archaic processes, outdated systems not fit for purpose, or books of business in runoff. Much is… Continue reading

04-04-19 Blog: Managed Services for Operational Flexibility

Managed Services for Operational Flexibility April 4, 2019 | Justin Davies The “Decile 10” review which Lloyd’s is conducting into the performance of its syndicates has resulted in widespread uncertainty in the market. Lloyd’s Performance Management Director Jon Hancock looked closely at the last several year’s profitability of all lines of business that syndicates were… Continue reading

04-01-19 Blog: Expertise on Demand

Expertise on Demand April 1, 2019 | Anthony Iatesta The ability for insurance organizations to remain competitive in the face of operational challenges and technological change largely depends on one characteristic: agility. Agility will enable them to continually improve core processes, enhance policyholder services, and mitigate costs. Insurance organizations can maximize agility by working with… Continue reading

09-21-18 Blog: The Fallacy of Best Practices

The Fallacy of Best Practices September 21, 2018 | Tashi Singal A patient walks into a doctor’s office and says, “Good morning.” The doctor says, “You better have that operated on immediately.” The patient says, “Have what operated on immediately? You haven’t even examined me yet!” The doctor says, “I’m following best practices.” The patient… Continue reading

08-31-2018 Blog: Analysis Versus Analytics

Analysis Versus Analytics August 31, 2018 | Amit Ranjan With the continuing prevalence of Big Data and the current proliferation of data sciences and insurtech, there’s significant uncertainty about what it all means and what it can enable. The insurance industry continues to seek and refine the promise of Big Data and modern insurance technology.… Continue reading

08-14-2018 Blog: The Art of Expectation in Insurance Operations Consulting

The Art of Expectation in Insurance Operations Consulting August 14, 2018 | Deepak Ravindar You’d be forgiven if you thought the following paragraph (actually, one world-class run-on sentence) made sense or expressed anything of (decipherable) substance or meaning: “It’s the mission of the organization to actualize strategic partnerships for the purposes of employing relevant business… Continue reading