Strategic Operations Support (SOS) for Underwriting

Strategic Operations Support (SOS) for Underwriting Our approach to underwriting is built on four key pillars, all of which constitute a higher degree of discipline for the underwriting process: expertise, efficacy, experience, efficiency. The 4E Framework is especially beneficial for insurance companies that use multiple underwriting methods; run disparate, disjointed policy administration systems; and don’t… Continue reading

Singular Solutions to Common Claims Problems

Singular Solutions to Common Claims Problems There is a growing mountain of evidence suggesting technology and its applications will transform the processing of insurance claims to deliver significant business results. Interestingly, however, from the number of claims filed to the time and cost required to process them, from digitalization to policyholder expectations, the topic of… Continue reading

Connecting the Dots – The Key to Inclusive Networks

Connecting the Dots Services such as roadside assistance and home repair are add-ons or endorsements to insurance policies, historically requiring policyholders to contact dispatching or service centers to get help. But with modernization and digitalization, insurers are improving policyholder experiences. From websites and portals, to smart phones, tablets and mobile apps, insurers are providing policyholders… Continue reading

08-08-2018 Blog: Claims Transformation to Reduce Operational Cost and Meet Policyholder Expectations

Claims Transformation to Reduce Operational Cost and Meet Policyholder Expectations August 8, 2018 | Prashant Tekchandani and Prateek Vijayvergia Rising claims cost and evolving customer preferences for personalized policies and omnichannel interactions are putting auto insurers under intense pressure. Recent studies have concluded that accident-related auto repair costs have risen significantly, undercutting profitability and worsening… Continue reading

Expert Support for Catastrophe and Exposure Management

Industry-Knowledgeable Managed Services Partner Provides Expert Support for Catastrophe and Exposure Management When managing a global portfolio of catastrophe risk, re/insurers, and brokers are increasingly turning to experts for support in handling a growing array of vendor models, and to better manage their exposure. The prevalence of recent catastrophic events worldwide makes it even more… Continue reading

Roundtable: Intelligent Technology and Data Strategy – A Paradigm Shift for Insurers

Roundtable: Intelligent Technology and Data Strategy – A Paradigm Shift for Insurers The rapid advancement of intelligent technology is already transforming the modern insurer’s relationship with data and producing actionable analytics. Intelligent technology, including artificial intelligence (AI), robotic process automation (RPA), machine learning, augmented reality, and blockchain, is converging with data sciences, analytic assets, and… Continue reading