12-9-16 Blog: Xceedance Opens Operations Center in Poland

Xceedance Opens Operations Center in Poland

December 10, 2016

Xceedance announced the opening of a new operations center in Krakow, Poland, the latest in a series of international expansion steps to capitalize on new business opportunities around the world.

The company recently established its headquarters in Boston with additional locations in India and London, the latter serving the Europe, Middle East, and Africa (EMEA) market.

“The Krakow facility reflects the growth and business expectations of our global client community,” said CEO Arun Balakrishnan.

Poland is becoming a big draw for multinational companies, making it an ideal location for a service center. As the second largest city in Poland, Krakow features a well-developed economy and had witnessed substantial growth in the last decade. The region surrounding Krakow has deep experience in shared services and offers a deep talent pool with experience providing business, financial and IT services to major insurance and financial services organizations.

“Increasingly, clients rely on Xceedance to fortify their expanding business objectives in Europe and across the globe,” said Manish Khetan, executive vice president at Xceedance. “A European service center optimizes our abilities to meet the strategic and multilingual needs of our clients. Krakow’s proximity to European and North America clients also allows Xceedance to achieve service continuity.”

Marek Kaszczyc will lead the service team in Krakow which will provide underwriting, policy and claims management, credit control, and finance and accounting to key Xceedance clients.

Kaszczyc brings 17 years of experience in IT operations and leadership, most recently serving as head of the Aon Business Centre in Krakow, a campus housing more than 1200 employees. Kaszczyc was responsible for setting the Aon Centre’s strategic direction and enabling the stable growth of Aon in Krakow.

“A core emphasis for our operations center in Krakow is to uphold a highly responsive service approach for clients, mirroring the industry-dedicated environment and constructive culture our teams embrace across the Xceedance organization,” said Kaszczyc.

A full transcript of the press release is available here.

Click here to learn about the factors that make Poland a key destination for growing companies.